SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Media Clips The SNAP Eat Well, Be Well Pilot Incentive Program promotes healthy and nutritious eating habits by rewarding customers with 50 cents for every $1 spent on SNAP eligible fruits and vegtables, up to $25 per month. See coverage related to this pilot initiative here: A first of its kind, R.I. launches SNAP program that provides extra benefits for fruits, vegetables - Boston Globe (1.23.2024) New pilot program encourages SNAP recipients to buy more fruits, vegtables - WPRI (1.23.2024) Rhode Island pilot program rewards healthy eating for SNAP beneficiaries - Turnto10 (1.23.2024) 'First of its kind' program rewards SNAP recipients for buying fruits and vegetables - The Providence Journal (1.23.2024) Rhode Island's Eat Well, Be Well pilot rewards program encourages healthy eating for SNAP recipients - Steve Ahlquist 1.23.2024