SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Refugee Assistance Program Working with Dorcas International Institute of Rhode Island, Diocese of Providence, and the Refugee Dream Center, the three official resettlement agencies in the state, the Refugee Resettlement program helps refugees and their families obtain employment, economic self-sufficiency and social integration within the shortest possible time after their arrival in Rhode Island. These services include resettlement and placement, cultural transition, language education, job development, and social services. Immigration and National Act The federal Immigration and Nationality Act defines a "refugee" as a "person who is outside their home country and who is unable or unwilling to return to that country because of persecution or a well-founded fear of persecution on account of race, religion, nationality, membership in a particular social group, or political opinion." Refugees is a very specific immigration status. People who have had to flee their homes because of violence and persecution are given "refugee" status by the Office of the United Nations High Commissioner for Refugees and are invited to the United States by the U.S. Department of State after living, sometimes for several years, in refugee camps around the world. Once the resettlement process can take from 18 to 24 months. Besides extensive medical screenings and treatment, all refugees are subject to the highest level of security checks of any category of traveler to the United States, involving the National Counterterrorism Center, the FBI including its Terrorist Screening Center, the Department of Homeland Security, the Department of State, and the Department of Defense. Refugees in Rhode Island Refugees come to Rhode Island from 20 to 30 countries, evenly divided among men and women, ranging in ages from infants to 80. In recent years, the number of refugees entering Rhode Island has fluctuated between 100 and 345 per year. Learn more about the DHS benefits that refugees are eligible for and other resources by clicking on the links below. Refugee DHS Benefits Refugee Resources State Refugee Coordinator: Baha Sadr Phone: 401-462-2073 Email: baha.sadr@dhs.ri.gov