SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Resources The following are more resources about LTSS options, community partners who can also help and other useful information for older Rhode Islanders. The Point The Point helpdesk is a free resource provided by our division, the Office of Healthy Aging, and its partnership with United Way 2-1-1, to help older adults, people living with disabilities and caregivers explore options from healthcare planning, employment opportunities and more. The Point helpdesk is available 24/7 by calling (401) 462-4444 (voice), 2-1-1 or (401) 462-4445 (TTY). You can also visit one of OHA's six Point offices during business hours. Find the one closest to you by going here. @Home Care OHA's @Home Care options programs include in-home supports, its senior companion program, adult day health programming, and/or assisted living services. Learn more by calling The Point. The Executive Office of Health and Human Services lists several Home and Community Based Services, including community partners. Find more here. Ocean State Center for Independent Living The Ocean State Center for Independent Living is a non-residential , consumer-driven, community-based, cross-disability, non-profit organization. OSCIL was established in 1988 to provide a range of independent living services to enhance, through self-direction, the quality of life for persons with disability and to promote integration into the community. Seven Hills Foundation Seven Hills Foundation provides integrated clinical, educational and community-based supports to children and adults with disabilities and significant life challenges. Caregiver Homes of Rhode Island Caregiver Homes of Rhode Island is a community-based program that helps families provide high-quality, 24-hour care for older adults at home. PACE-Rhode Island PACE-Rhode Island is a not-for-profit health plan that cares for adults age 55 and older. Over the past 15 years, PACE-RI has served more than 1,000 participants across Rhode Island. Finding a senior center Find a senior center near you by going here. Food Assistance Need food? Learn about our SNAP program here or view our older adults SNAP poster here. More food and nutrition information for older adults can be found here. OHA Case Management OHA Case Management programs provide assessment and care planning to assist Rhode Islanders, 60 and older, who meet certain requirements, to remain at home for as long as possible. Below is a list of Case Management Agencies. Child & Family Services of Newport County Serving: Jamestown, Little Compton, Middletown, Newport, Portsmouth, Providence, Tiverton (401) 849-2300 East Bay Community Action Serving: Barrington, Bristol, Central Falls, East Providence, Pawtucket, Warren (401) 437-1000 Meals on Wheels of RI Providence County (401) 351-6700 Tri-Town Community Action Agency (Northern RI) Serving: Burrillville, Cranston, Cumberland, Foster, Glocester, Johnston, Lincoln, North Providence, North Smithfield, Smithfield, Scituate, Woonsocket (401) 349-5760 Main website Tri-Town Community Action Agency (Southern RI) Serving: New Shoreham (Block Island), Charlestown, Coventry, Exeter, Hopkinton, Jamestown, Narragansett, North Kingstown, Richmond, Saunderstown, South Kingstown, West Greenwich, Westerly (401) 789-3016 Main website Westbay Community Action Serving: East Greenwich, Warwick, West Greenwich, West Warwick (401) 732-4660