SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
SNAP Eat Well, Be Well Pilot Incentive Program SNAP Eat Well, Be Well Pilot Incentive Program The first statewide incentive program of its kind across the nation. See related news coverage here. The SNAP Eat Well, Be Well (EWBW) Pilot Incentive Program rewards health-conscious food purchases for customers using SNAP benefits. The pilot program works by giving customers $.50 in SNAP benefits for every $1 spent on qualifying fruits and vegetables at participating retailers. Only in-store purchases count towards the accrual of additional benefits. All SNAP recipients are automatically enrolled in the program. The additional benefits, up to $25 a month, are loaded to the customer’s EBT card for the future purchase of qualifying SNAP products at in-store locations. Accumulated EWBW rewards are shown on customers’ grocery receipts, the HealthyRhode Mobile app, or through the Customer Portal (healthyrhode.ri.gov). A sample receipt showing earned EWBW benefits is viewable to the right. Participating retailers include: All Stop & Shop locations in RI All Walmart locations in RI Additional information about this pilot program is available in the resources below: Frequently Asked Questions SNAP EWBW overview, FAQ - English (rev. 2.21.2024) PDF file, less than 1mbmegabytes SNAP EWBW overview, FAQ -Español (rev. 2.21.2024) PDF file, less than 1mbmegabytes SNAP EWBW overview, FAQ - Português (rev. 2.21.2024) PDF file, less than 1mbmegabytes Sample Receipt Sample Receipt PDF file, less than 1mbmegabytes Marketing Collateral Eat Well, Be Well 11x17 Poster PDF file, about 6mbmegabytes Eat Well, Be Well 24x36 Poster PDF file, about 8mbmegabytes Eat Well, Be Well social media graphics (English, Español, Portugués).pdf PDF file, about 15mbmegabytes Rack Card (English, portugués) PDF file, about 3mbmegabytes Rack Card (English, Español) PDF file, about 1mbmegabytes Eat Well, Be Well 11x17 Poster (portugués) PDF file, about 5mbmegabytes Eat Well, Be Well 24x36 Poster (portugués) PDF file, about 7mbmegabytes Eat Well, Be Well 11x17 Poster (español) PDF file, about 5mbmegabytes Eat Well, Be Well 24x36 Poster (español) PDF file, about 7mbmegabytes USDA Nondiscrimination Statement In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to: Mail:Food and Nutrition Service, USDA1320 Braddock Place, Room 334Alexandria, VA 22314; or Fax:(833) 256-1665 or (202) 690-7442; or Email:FNSCIVILRIGHTSCOMPLAINTS@usda.gov
Eat Well, Be Well social media graphics (English, Español, Portugués).pdf PDF file, about 15mbmegabytes