RIBridges Alert Alert for DHS customers about a recent data breach. Click here for more info. If you try to navigate to the HealthyRhode website and are instead sent to the CyberAlert website, please delete your browsing history, also known as clearing your cache, and try again.Si intenta navegar al sitio web de HealthyRhode y, en cambio, se le envía al sitio web de CyberAlert, elimine su historial de navegación, también conocido como borrar su caché, y vuelva a intentarlo.
Applications Update There is an important update regarding application reviews. For more information, visit: https://dhs.ri.gov/programs-and-services
Applying for Benefits The customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available to new customers at this time. You can apply for all benefits by phone by calling 1-855-697-4347, in person at a DHS office, or by mail. Visit https://dhs.ri.gov/apply-now for more information. Please click here to find application assistance.
Fair Hearing - How to Request Without Web (Mail, Call, Visit) While the customer portal (healthyrhode.ri.gov and the HealthyRhode mobile app) is not available, fair hearings can only be requested by phone, in person, or by mail. To file an appeal regarding Medicaid and Purchased Health Coverage through HealthSource RI, call HealthSource RI at 1-855-840-HSRI (4774). For questions about filing an appeal for human services programs such as SNAP, RIW, Child Care, GPA, or SSP call the Department of Human Services at 1-855-MY-RI-DHS (1-855-697-4347).To request a fair hearing in person, please visit your nearest DHS office. To request a fair hearing by mail, please mail your completed Appeal Form to PO Box 8709, Cranston, RI 02920.For more information about the fair hearing process, please visit the Appeals Office page.
Employment Plan Eligibility for the RI Works (RIW) program is based on a family's income and resources. For more information, please make an appointment to see a DHS worker at a local DHS office. Am I required to work? All parents who receive cash assistance must enter into and comply with an employment plan to prepare for and enter employment as soon as possible. The first activity for most parents will be a job search. Other employment, education or training may be possible. RI Works Employment Plan RI Works Employment Plan (English, rev. 02/2020) PDF file, less than 1mbmegabytes RI Works Employment Plan (Spanish, rev. 02/2020) PDF file, less than 1mbmegabytes RI Works Employment Plan Component/Activity Notification (rev. 12/5/2019) PDF file, less than 1mbmegabytes Work Activities Employment Subsidized employment Unpaid work experience or community service On-the-job training Job search Job readiness Vocational education training (not to exceed 12 months) Adult education in an intensive work readiness program (not to exceed 6 months) If an individual is already doing at least 20 hours per week of a core work activity (see list above), they also have the option to do one of the following: Job skills training Education (may be full-time for a youth under 20 years old who does not yet have a High School diploma or general equivalency diploma) If you don't meet work requirements If you do not meet work requirements, as defined in your individual employment plan, you will be notified in writing that you may be subject to a financial penalty unless you contact DHS and can prove good cause for not participating. If you don't comply with the employment plan, your cash benefit could be reduced for up to 3 months or until you comply. After 3 months of non-compliance, the entire cash benefit to the family is ended. Parents may reapply but must demonstrate compliance with their employment plans for a minimum of two weeks before they receive benefits again. Benefits will be restored on the first of the month, following the month of demonstrated compliance with work requirements and employment plan activities.
RI Works Employment Plan Component/Activity Notification (rev. 12/5/2019) PDF file, less than 1mbmegabytes