SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Rhode Island Works Rhode Island Works Update Important changes are coming to Rhode Island Works. Please refer to your specific Benefit Decision Notices for information specific to your case. Additional information is available in this public information notice. Update on Increase in RI Works Benefits PDF file, less than 1mbmegabytes RI Works is a financial and employment assistance program for parents and families with little to no income who have children high school age or younger. It gives individualized and family supportive services, job readiness, preparation and placement, employment or vocational training and retention services. Recipients can also receive child care, transportation and educational services towards the goal of improved long-term stabilization. Kinship guardians (i.e. a grandparent raising their grandchildren) can also apply for RI Works to support the children that they are legally responsible for. Customer Information Eligibility & How to Apply Employment Plan Appeals Overpayments RI Works Program Verification Checklist PDF file, less than 1mbmegabytes Resources and Support Participant Guide Bus Passes Family Violence Option Advocacy Program SNAP Employment & Training Workforce Development at DLT