Contact Us

The following is contact information for some of our dedicated staff, including leadership and program administrators. Our Call Center staff can be reached by calling 1-855-MY-RIDHS (1-855-697-4347) Monday, Tuesday, Thursday and Friday, except holidays, 8:30AM-3PM and should be first called if you have questions about applying, your pending application and/or your current benefits. More information regarding how to apply can be found here.

A Customer Resource Guide is available below. The document details the best ways to complete actions, answers general questions and provides a list of community partners who can also be of assistance. The guide is available in English, Spanish and Portuguese. 

Best Ways Snapshot

Kimberly Merolla-Brito

Director

Deputy Director/Chief Administrative Officer

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-2121

Marisa Petreccia

Deputy Director

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-2121

Saurabh Gosai

Director, Technology, Strategy, and Innovation

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 479-0249

Kimberly E.B. Rauch

Associate Director, Policy and Programs

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-2121

Ronald Racine

Senior Associate Director, Child Care, Child Support and Rehabilitation Services

Louis Pasteur Building

25 Howard Avenue

Providence, RI 02903

Phone: (401) 462-2121

 

Frank DiBiase

Associate Director, Office of Child Support Services

77 Dorrance Street

Providence, RI 02903

Phone: (401) 458-4400

 

Joseph Murphy

Associate Director, Office of Rehabilitation Services

40 Fountain Street

Providence, RI 02903

Phone: (401) 787-2901

Deborah A. Barclay, Esq.

Executive Legal Counsel, State Public Records Contact (FOI)

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-2121

Erica Norcini

Chief Financial Officer

Financial Management

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-2121

Katherine Herbst

Administrator, Management Services, DHS Call Center

249 Roosevelt Avenue

Pawtucket, RI 02860

Phone: (401) 721-6771

Zulma Valenzuela

Assistant Director, Training and DEI Chief Officer

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-2121

 

Jim Beardsworth

Chief Public Affairs Officer

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920 

Email: James.Beardsworth@dhs.ri.gov

Phone: 401-408-1661

 

Jose Garcia

Legislative Affairs

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920 

Email: Jose.Garcia@dhs.ri.gov

Phone: 401-569-7846

Nicole Chiello

Child Care Licensing & Regulations

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-3009

Email: DHS.childcarelicensing@dhs.ri.gov 

George Bowen

Management Operations

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-6468

Rose Leandre

Long Term Services and Supports

P.O. Box 8709

Cranston, RI 02920

Phone: (401) 602-6891

 

Kimberly Rauch

Supplemental Nutrition Assistance Program (SNAP)

Phone: (401) 559-7077

For SNAP Eligibility and Benefit Questions: 1-855-697-4347

Donna Rook

RI Works/Temporary Aid to Needy Families Program

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-0138

Fred Sneesby

Federal Grant Programs

Louis Pasteur Building

25 Howard Avenue

Cranston, RI 02920

Phone: (401) 462-1669

Denise Tatro

Field Office Administrator

249 Roosevelt Avenue

Pawtucket, RI 02860

Phone: (401) 721-6601

 

Linda DeMoranville

Providence Field Office Administrator

41 West Road, Hazard Bldg 74

Cranston, RI 02920

Phone: (401) 462-7951

 
 
Maria E. Cimini
Director, Office of Healthy Aging
Louis Pasteur Building - 2nd Floor
25 Howard Avenue
Cranston, RI 02920
Phone: (401) 462-0501
Office of Veterans Services
Kasim J. Yarn
Director of Veterans Affairs
560 Jefferson Boulevard, Suite 206
Warwick, RI 02886
Phone: (401) 921-2119
Rhode Island Veterans Resource Center
David Dos Reis, Chief
560 Jefferson Boulevard, Suite 206
Warwick, RI 02886
Phone: (401) 921-0951
Rhode Island Veterans Home
480 Metacom Avenue
Bristol, RI 02809
Phone: (401) 253-8000
Rhode Island Veterans Memorial Cemetery
301 South County Trail
Exeter, RI 02822
Phone: (401) 268-3088
Joseph Murphy
Associate Director, Office of Rehabilitation Services
40 Fountain Street
Providence, RI 02903
Phone: (401) 787-2901
Frank DiBiase
Associate Director, Office of Child Support Services
77 Dorrance Street
Providence, RI 02903
Phone: (401) 458-4400
DHS Call Center
Includes RIte Care, RI Works, Early Intervention, Children with Special Needs
Phone: 1-855-MY-RIDHS (1-855-697-4347)
Health Coverage
Phone: 1-855-840-4774
DHS Long Term Services and Supports (LTSS)
Mailing Address: P.O. Box 8709, Cranston, RI 02920
Email: DHS.LTSS@dhs.ri.gov 
Phone: (401) 574-8474
Fax: (401) 574-9915
 
DHS Senior Staff Line
Includes Directors and Administrators
Phone: (401) 462-2121
RIte Share
Phone: (401) 462-0311
Electronic Benefit Transfer (EBT) Customer Service
Phone: 1-888-979-9939
Child Support Enforcement
Phone: (401) 458-4400
Earned Income Tax Credit Information
Phone: 1-800-829-1040
Locating Child Care in Your Area
RI Child Care Resource & Referral Center
Phone: (401) 739-6100
Phone: (855) 398-7605
BrightStars
DHS Child Care Licensing
Phone: (401) 462-3009
 
Medicaid Provider Help Desk
Phone: (401) 784-8100 (in-state and long-distance callers)
Phone: 1-800-964-6211 (in-state toll calls and border communities)

Need More Help?

There are many community partner agencies who can meet you in your community to help you with applications and forms.

To contact DHS directly, view the "Other Inquiries" section located here.