SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
UPDATE: SNAP Increases Being Issued in January Published on Monday, January 04, 2021 Since March 2020, SNAP households that were not already receiving the maximum SNAP benefit amount for their household size received an increase to their benefits to bring them to the maximum amount. The federal government approved a similar increase for January 2021. DHS previously reported the increase for households with benefit amounts under the maximum amount will receive additional benefits as a supplement to the regular January issuance on January 5th. That will now happen on or around January 15th. This is because of the recently passed COVID-19 relief package that increased SNAP benefit allotments by 15 percent. This increase will be in effect from January through June 2021 and will begin to be applied to January allotments on or around January 15th. The amount of SNAP benefits a household receives is based on a federal formula that considers the number of people in the household as well as income and expenses. A table showing the new maximum amounts for household sizes can be found on our What's New Page (now included below). Household SizeMaximum Monthly Benefit Amount 1$194 2$355 3$509 4$646 5$768 6$921 Each additional household member+$146