SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
State is Now Mandating Child Care Sites, Center and Family, to Close Published on Monday, March 30, 2020 PROVIDENCE, R.I. - On March 29, 2020, the State announced it is now mandating, and no longer just advising, all child care providers (centers and families) to close. As a result, the Department of Human Services suspended all child care licenses issued pursuant to R.I. General Laws § 42-12.5-1 et seq. This emergency suspension is in effect from March 30, 2020 through April 30, 2020. The State is going to reevaluate child care license suspensions on a week by week basis. No action is required for the reinstatement of licenses once the suspension is lifted. At this time, suspending child care licenses is imperative to protecting the public health, safety and welfare of Rhode Islanders against the spread of COVID-19. The State is still partnering with Care.com for caregiver help. Announced on March 24, 2020, RI workers (not just frontline workers as was initially announced) looking for child care can visit Care.com/rineed to find a local caregiver. Rhode Island residents interested in becoming caregivers can visit Care.com/rigive to register. Care.com is offering 90 days of free service for its website, and not the child care itself. Care.com (rineed) Care.com (rigive)