SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
P-EBT Expanding to Children Under 6 who also Receives SNAP Published on Wednesday, May 19, 2021 The Rhode Island Department of Human Services continues to work with schools and the RI Department of Education (RIDE) to issue monthly P-EBT benefits to households with school age children who receive free and reduced-price meals at school through the National School Lunch Program (NSLP), but were unable to receive those meals at school due to the COVID-19 pandemic. Students are entitled to this benefit if the school is closed or has been operating with reduced attendance or hours for at least 5 consecutive days in the current school year. On average, 50,000 children have received P-EBT each month. Starting this month, as early as May 20th, with a change recently approved by the federal government, all children under age 6 who also receive SNAP benefits are now eligible for P-EBT. Eligibility for this benefit is based on the operating status of the schools in the area of the child's residence. Since all schools in Rhode Island have been open at least partially since October 1, 2020, all eligible children under age 6 will receive a standard monthly benefit based on 11 days per month of eligibility ($75.02 per month). The first payment to SNAP children under age 6 will be issued on or about May 20, 2021 . This will be a retroactive payment for October 2020 to March 2021. The next payment (for April 2021) will be issued on or about May 28, 2021. Going forward, monthly P-EBT payments will be distributed during the third week of each month for the previous month's benefit. Benefits will be placed on their existing SNAP EBT card each month. Eligible school-age P-EBT recipients will continue to get their monthly benefits during the second week of the month for the previous month. The frequently asked questions document on our P-EBT page has been updated to reflect this news. Should you have additional questions, our partners at United Way 2-1-1 remain available to assist families with P-EBT needs. Just call 2-1-1.