SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
DHS to Issue Annual Clothing Allowance for Eligible Rhode Island Households Published on Thursday, August 04, 2022 A revision was made to this press release for further clarity This week, the RI Department of Human Services (DHS) is issuing the annual clothing allowance to all eligible children in a Rhode Island Works (RIW) household. A $100 clothing allowance per eligible child will be issued to the household’s electronic benefit transfer card (EBT) and will be available for use on Saturday, August 6, 2022. The benefit will be issued to approximately 2,589 households and represents more than $500,000 in federal funds being disbursed to eligible RIW recipients. Households that become eligible for RIW in the month of August, but after the initial issuance, will receive the allowance towards the end of the month. This is an annual program to assist families in buying clothes for their children in advance of the upcoming school year. In addition, through General Assembly support, the benefit has again been extended for parents/guardians with infants. Eligibility details for the August clothing allowance issuance include: Children currently receiving RIW benefits and payments Children who reside in a RIW household and who are related siblings, but do not receive RIW benefits, so long as they are eligible citizens Dependent children 19 or younger on December 31, 2022, who lived in an eligible RIW household during the month of August 2022 Important note for all beneficiaries, parents, or guardians: not all stores accept EBT. If you choose to shop at a store that cannot accept EBT, you may withdraw the money from your EBT account before shopping. Normal ATM fees will apply. RIW is a financial and employment assistance program for parents and families with little to no income who have children high school age or younger.