SNAP Connect DHS has introduced SNAP Connect to provide customers with more flexibility and convenience when completing an interview as part of their initial application or renewal. With SNAP Connect, customers will be able to call in for their interview at a time and date that is convenient for the customer. A pilot for SNAP Connect will begin in January 2025. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-introduces-snap-connect-providing-freedom-beneficiaries-choose-date-and-time
Technology Adoption Days Technology Adoption Days provide customers with weekly opportunities every Wednesday to learn how to access the Customer Portal (healthyrhode.ri.gov) and mobile app. Through this initiative, customers will learn how to make the best use of DHS's digital resources to access and update their cases anytime and anywhere. Read the full release here: https://dhs.ri.gov/press-releases/ri-dhs-launches-technology-adoption-days-mobile-app-and-customer-portal-support
Community Reminder DHS offices will be closed on Election Day, Tuesday, Nov. 5, Veteran’s Day, Monday, Nov. 11, and Thanksgiving, Thursday, Nov. 28. For the weeks of Election Day and Thanksgiving, the Call Center will be open for the remaining four days of the week to accept incoming calls between 8:30 a.m. and 3 p.m. The week of Veteran’s Day, the Call Center days of operation will be Tuesday, Thursday and Friday. Customers will continue to have access to the Customer Portal (healthyrhode.ri.gov), the mobile app, and the self-service Call Center during the observances. Please plan accordingly.
Interpretation Services Available If you are seeking information about DHS programs and services in a language other than English, please be advised that interpretation services and/or interpreters are available to you at no cost. Persons with disabilities requiring another form of communication, such as auxiliary aids for hearing and the visually impaired, can inform DHS about their needs so appropriate accommodations can be made.
Child Care Providers COVID-19 Impact Survey Series Published on Tuesday, September 29, 2020 Child Care Providers are invited to participate in the COVID-19 Impact Survey Series that starts October 5, 2020! This fall, the Department of Human Services (DHS) is conducting a series of monthly surveys to gather information on the financial and program impacts of COVID-19 on child care providers in an effort to better support the child care provider community during and after the pandemic. These online surveys are available in English and Spanish and should take less than 10 minutes to complete. Each month, one participating Family Child Care provider and one participating Center-based provider who complete the survey will be randomly selected to receive a $100 gift card! All responses will remain confidential. Survey links will be sent to providers via email as well as posted on the Provider Resources page of the DHS website (link is below) and DHS social media platforms. For questions, please contact RIDHSSurvey@pcgus.com. CCAP Provider Resources Page